Legal
Cookies and Tracking Technologies Policy
This Cookies and Tracking Technologies Policy (the "Cookie Policy") explains how DSM AGENCY LTD, a private limited company registered in England and Wales under company number 17395633 (Registered Office: 1st Floor 124 Cleveland Street, London, United Kingdom, W1T 6PG) (hereinafter referred to as the "Company", "We", "Us", or "Platform"), uses cookies and similar tracking technologies when you access or interact with our website, SaaS portals, and Client Ledger Nodes.
This Policy should be read alongside our Privacy Policy and Terms of Service.
1. WHAT ARE COOKIES?
Cookies are small, encrypted text files containing unique identifiers that are stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies allow the website to recognize your device, maintain session security, remember user preferences, and analyze how users interact with our digital infrastructure.
We may also use related technological methods, such as web beacons, local storage objects, and session tokens (collectively referred to in this Policy as "Tracking Technologies").
2. HOW WE USE COOKIES
DSM AGENCY LTD operates a secure B2B SaaS platform for revenue administration and analytics. We process cookies strictly for operational efficiency, platform security, user authentication, and system integrity. We do not sell personal data, nor do we deploy cross-site behavioral advertising or invasive marketing tracking scripts.
We classify the cookies used on our website and dashboards into the following categories:
A. Strictly Necessary Cookies (Essential)
These cookies are technically indispensable for the proper functioning of our platform. They enable secure authentication, session persistence, protection against cross-site request forgery (CSRF), and access to encrypted Client Ledger Nodes.
- Consent: Under UK PECR regulations, Strictly Necessary Cookies do not require prior user consent as they are essential for delivering the service requested by the User.
B. Analytical and Performance Cookies
These cookies allow us to collect aggregated, anonymized statistical data regarding site performance, page load times, server responses, and traffic metrics. They help us identify navigation bottlenecks, optimize our SaaS infrastructure, and ensure high system stability.
- Consent: Deployed only upon explicit user consent via our Cookie Banner.
C. Functionality Cookies
These cookies enable our platform to remember choices you make (such as language preferences, portal layouts, or regional settings) to provide an enhanced, personalized user experience.
- Consent: Deployed upon user consent or interaction.
3. OVERVIEW OF COOKIES DEPLOYED
| Cookie Category | Function & Legal Basis | Typical Lifetime |
|---|---|---|
| Session Security | Strictly Necessary: Maintains secure user authentication and session validity inside active account portals. | Session (Expires upon browser closure) |
| CSRF Token | Strictly Necessary: Anti-fraud protection preventing malicious cross-site script executions. | Session |
| Cookie Consent State | Strictly Necessary: Stores the User's choice regarding cookie preferences on our Cookie Banner. | 12 Months |
| System Performance | Analytical: Collects aggregated, non-identifiable telemetry on platform response speed and error logs. | 30 Days (If consented) |
4. THIRD-PARTY COOKIES AND SERVICE PROVIDERS
To ensure enterprise-grade security and platform performance, we may utilize trusted B2B infrastructure partners. These service providers may place functional or security cookies on our behalf, including:
- Security & DDoS Mitigation Providers (e.g., Cloudflare): To filter malicious web traffic, verify human users, and block automated bot attacks.
- Verification Vendors (KYC/KYB): To maintain biometric facial matching and document verification sessions during creator onboarding.
All third-party partners are bound by strict Data Processing Agreements (DPAs) in compliance with Section 4 of our Privacy Policy and UK GDPR standards.
5. MANAGING YOUR COOKIE PREFERENCES
When you first visit our website, you will be presented with an interactive Cookie Banner allowing you to accept or decline non-essential cookies. You can modify or withdraw your consent at any time.
Managing Cookies via Browser Settings
Most modern web browsers allow you to control, block, or clear stored cookies through their browser preferences. Please note that if you block or disable Strictly Necessary Cookies, core functionalities of our platform, including account login and Client Ledger Node analytics, may cease to function correctly.
To adjust settings in popular web browsers:
- Google Chrome: Settings ➔ Privacy and security ➔ Cookies and other site data
- Mozilla Firefox: Options ➔ Privacy & Security ➔ Cookies and Site Data
- Apple Safari: Preferences ➔ Privacy ➔ Manage Website Data
- Microsoft Edge: Settings ➔ Site permissions ➔ Cookies and site data
6. CHANGES TO THIS COOKIE POLICY
We reserve the right to update this Cookie Policy periodically to reflect changes in technological standards, legal obligations, or operational workflows. Any substantive changes will be posted on this page with an updated "Last Substantive Revision" date.
7. CONTACT US
If you have any questions, comments, or data protection inquiries regarding this Cookie Policy, please contact our Data Protection Officer:
- Company Name: DSM AGENCY LTD
- Registered Address: 1st Floor 124 Cleveland Street, London, United Kingdom, W1T 6PG
- Compliance / Data Protection Email: compliance@dsm-agency.com